Omnichannel Engagement Manager
NJ
Contracted
OSS
Experienced
KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions.
KMK has four business arms spanning sales force effectiveness, HEOR/RWE, data science on-site staffing and support, and Market Research. We help to optimize business strategy and operations by delivering cutting edge analytics from the broadest set of data sources, combined with deep technical and domain expertise.
We have more than 200+ employees worldwide, are growing rapidly, and are proud to count a number of the top 10 global Life Sciences companies as our customers. We serve clients with a high-touch on-site and onshore presence, leveraged by a global delivery platform.
Position:- Contract - 6-8 Months with high possibility of extension.
Location:- New Jersey (Onsite)
This Sr. Manager, Omni-channel Customer Engagement role is responsible for driving client success through data-driven engagement strategies. You'll lead the planning and execution of HCP and patient journeys across multiple channels, utilizing data to optimize engagement and maximize client impact. You'll also manage content creation and lead a team to develop modular content for omnichannel deployment.
Key Skills:
KMK has four business arms spanning sales force effectiveness, HEOR/RWE, data science on-site staffing and support, and Market Research. We help to optimize business strategy and operations by delivering cutting edge analytics from the broadest set of data sources, combined with deep technical and domain expertise.
We have more than 200+ employees worldwide, are growing rapidly, and are proud to count a number of the top 10 global Life Sciences companies as our customers. We serve clients with a high-touch on-site and onshore presence, leveraged by a global delivery platform.
Position:- Contract - 6-8 Months with high possibility of extension.
Location:- New Jersey (Onsite)
This Sr. Manager, Omni-channel Customer Engagement role is responsible for driving client success through data-driven engagement strategies. You'll lead the planning and execution of HCP and patient journeys across multiple channels, utilizing data to optimize engagement and maximize client impact. You'll also manage content creation and lead a team to develop modular content for omnichannel deployment.
Key Skills:
- Strategic thinking
- Customer experience planning
- Content development
- Data analysis
- Team leadership
- Communication
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